Delivery/Shipping Policy
General Shipping Information
HammerHead Spearguns accepts orders from both United States and International Customers. For International Customers acceptance of orders is subject to applicable U.S. Laws. Shipping Costs are displayed under your Shopping Cart information box when there is an item to purchase in your Shopping Cart. When there is 0 items in your Shopping Cart there is no shipping cost to calculate and therefore the Shipping Costs information box is not displayed. You will need to provide your postcode and country in order for HammerHead Spearguns to calculate your shipping costs.
Availability refers to the amount of time needed before HammerHead Spearguns can ship your order out. The Availability for a product is displayed for each product HammerHead Spearguns sells. Orders are usually shipped within the Availability period using American Post or Common Couriers. However, there are times when this is not possible.
For example, when a product is on back order and a supplier is out of stock. In this case, orders are not shipped until more stock is available. There are also many times when orders are shipped early, such as when HammerHead Spearguns has stock of all the items in your shopping cart. In this case orders are shipped either the same day or the next business day. Once an order has been passed onto a carrier service, the Customer fully accepts responsibility for any orders lost, stolen or damaged. HammerHead Spearguns will, when possible, keep receipts and tracking numbers to help you locate a lost order. If insurance is undertaken before shipping, the Customer can make any claims to the carrier company directly for any lost, stolen or damaged goods.
HammerHead Spearguns uses American Post for lighter orders below 15kg and Common Couriers for heavier orders that are 15kg or more.
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