Cancellation Policy
For orders need to be cancel please note the following:
• To cancel an order you must contact us at (808)753-1795 or customerservice@HammerHeadWebStore.com within twenty four hours of order placement otherwise it is not possible to cancel the order anymore.
• Orders cannot be cancelled once they have been reserved, designed and are on delivery.
• Orders cannot be cancelled once they have been attempted for delivery and can not be completed because recipient is unavailable. There will be $10 re-delivery charge.
• Orders that are placed with incorrect information (i.e. wrong address) that prevents direct delivery cannot be cancelled or refunded.
• HammerHead Spearguns reserves the right to refuse service on any order which may contain bad language, insufficient or incorrect delivery details or do not comply with our policies. In addition, all orders which fail our strict validation process will be automatically cancelled. In any case, a $10 administration fee will apply and you will be notified via email or phone.
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